Frequently asked questions
Quick answers about plans, the free trial, devices, setup and getting help.
All questions
Answers about plans, compatible devices, trials and support.
IPTV (Internet Protocol Television) delivers TV channels and on-demand content over your broadband connection instead of an aerial or satellite dish. You watch it through an IPTV player app on your TV, streaming stick, phone or computer.
The service is designed for viewers in England, Scotland, Wales and Northern Ireland. All you need is a broadband connection and a compatible device.
IPTV is simply a way of delivering TV over the internet, and the technology itself is legal. Whether a particular service is lawful depends on whether its content is properly licensed. Please read our terms and conditions and contact us if you have any questions.
Plans run for 1, 3, 6 or 12 months. Every plan includes the same channels, on-demand library and features. See the subscription plans.
When you choose a plan, our team confirms the order and payment details with you directly. No payment is taken on this website.
Login details for your IPTV player app — usually an Xtream Codes login or an M3U playlist link — plus help with setup if you need it.
Yes. You can request a free 24-hour trial to test the service on your own device.
Amazon Firestick and Fire TV, Samsung and LG Smart TVs, Android TV and Google TV, Apple TV, iPhone and iPad, Android phones and tablets, and Windows or Mac computers. See the setup guides.
It depends on your device. The setup guides list recommended player apps for each one. Only download apps from official app stores or the developer’s own website.
Both are ways to log in to your IPTV app. Xtream Codes uses a server URL, username and password; M3U uses a single playlist link. Use whichever your app supports — we can send either.
A stable broadband connection matters most. Faster connections help with HD and 4K, and a wired Ethernet connection or a strong Wi-Fi signal gives the most reliable picture.
Restart the app and your device, check your internet connection and make sure your app is up to date. If the problem continues, contact us with your device, your app and the channel affected.
Buffering is usually caused by the connection between your device and your router. Try a wired connection, move closer to your router or restart both. If it only happens on one channel, let us know.
Visit the contact page. Tell us your device, the app you’re using and your question.